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Privacy Policy

We collect personal information from you, including information about your:

  • Name
  • Contact information
  • Location
  • Computer or network
  • Interactions with us
  • Billing or purchase information

We collect your personal information in order to:

  • Comply with AML and LINZ requirements.

Besides our staff, we share this information with:

  • LINZ or DIA in order to comply with legal requirements..

Providing some information is optional. If you choose not to enter ID and proof of address, we’ll be unable to act for you. We keep your information for ten years from the last time you instruct us at which point we securely destroy it by shredding your file or erasing your data.

You have the right under the Privacy Act 2020 to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at reception@eagles-eagles.co.nz, or 032182182.

If you would like to make a complaint you can do so by writing to the Privacy Commissioner at PO Box 10 094, Wellington 6143 or by calling them at 0800 803 909.

As we also obtain information from Australian clients, the following also applies.

If you have any queries or complaints about our collection, use or storage of your personal information (including a complaint relating to any failure by us to comply with our obligations under the credit reporting provisions of the Privacy Act 1988 (Cth) or under the Credit Reporting Privacy Code), or if you wish to exercise any of your rights in relation to your personal information, please contact [email] and address your email to The Privacy Officer.

We will investigate and attempt to resolve any such complaint or dispute regarding the use or disclosure of your personal information.

If you are dissatisfied with the handling of your complaint, you may contact the Office of the Australian Information Commissioner or Australian Financial Complaints Authority (AFCA):

Office of the Australian Information Commissioner GPO Box 5218, Sydney NSW 2001 Telephone: 1300 363 992 Mail: GPO Box 5218 Sydney NSW 2001 Fax: +61 2 9284 9666 Email: enquiries@oaic.gov.au